Frequently Asked Questions
- Are your items really handmade?
- Can Luxury Loungers be used as a crate pad or dog bed?
- What are the exact sizes of the blankets?
- How much does it cost to have my blanket personalized?
- Why do colors on some items with multiple pictures look different?
- The item I purchased has a slightly different color than what appears on the site. Why?
- Do you accept returns?
Are your items really handmade? TOP
YES! All of our items are handmade by me. I cut the fabric, I sew the blankets, I stitch any embroidery. The only thing that is not handmade is the fabric and thread.
Can Luxury Loungers be used as a crate pad or dog bed? TOP
Certainly. Our Luxury Lounger dog blankets are multi-purpose and can be used as crate pads or mats. They're also perfect for travel as a lightweight bed or serve well as an ultra-thick blanket on top of regular dog beds or to protect upholstered furniture.
What are the exact sizes of the blankets? TOP
Since all items are handmade we cannot specify the exact sizes. Each item has the approximate dimensions listed.
How much does it cost to have my blanket personalized? TOP
The cost is $12.95 for personalization. It does not matter how many letters are in your pet's name. Font size will be adjusted to fit your pet's name appropriately on the blanket.
Why do colors on some items with multiple pictures look different? TOP
We do our best to represent the colors as accurately as possible. We are not professional photographers or graphics artists. Computer monitors can also display colors differently.
The item I purchased has a slightly different color than what appears on the site. Why? TOP
As stated with each item, computer monitors may display colors differently, therfore giving each item an appearance that is slightly different from actual colors.
Do you accept returns? TOP
That depends. If you had your item personalized we cannot accept a return as specified on our website. If your item was not personalized and was not used we can accept a return for the full purchase price, not including shipping and handling charges.